Maintenance & Operation

Systems Development

Systems Development

Agelix development methodology that is suitable for system or application from lower to high complexity, The prototyping methodology we follow implies designing an early version of the system before attempting to build the final system then gradually developing it to meet the user's need.

Project Management

Project Management

Agelix project management consulting services offer enterprise project management strategies to maximize business impact throughout the entire organization. We have helped enterprise to improve project profitability, streamline conversion costs, manage limited resources, and achieve on-time delivery.

Maintenance & Operation

Maintenance & Operation

We devise a business strategy for execution, based on your organization’s business model and focus on the needs of your customers. We customize our M&O processes to reflect our clients’ operational realities while also ensuring impressive and effective business solutions.

 

Every business should aim towards maintaining a strong and positive customer relationship to succeed. At Agelix, we believe in the power of creating a reliable and scalable customer support system. This adds positively to the company’s image, securing its long-term brand equity.

Our professionals are experts in systems development, project management, operations, and maintenance. We offer a wide array of services to help you advise, cooperate, and benefit substantially. We customize our M&O processes to reflect our clients’ operational realities while also ensuring impressive and effective business solutions.

Our help desk platforms include:

  • Zendesk
  • Jira Service Desk
  • ServiceNow

 

Our M&O process is based on ITIL framework and our support model (development and support) is based on continuous integration principle.

To achieve customer satisfaction, we believe it is important to invest in the right Customer Service and Support (CSS) services that yield results. At Agelix, we help our global clients reduce cost, enhance customer satisfaction, and ultimately derive positive business impact. Contact us today to transform your business operations and improve your customer relationships.

CASE STUDIES

Lanco Holding Group, Homewood, IL

We successfully managed the entire maintenance and operation for LANCO holding companies in Manufacturing space. Saved the operational costs by approximately $600k. 100% business continuity achieved. Implementation of IT and Data Governing Body and Steering committee. Aligned IT delivery with the business goal and requirements and helped the organization achieve its goal.

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Lanco Holding Group, Homewood, IL

We successfully managed the entire maintenance and operation for LANCO holding companies in Entertainment and Sports Division saved the operational costs. 100% business continuity achieved. Implementation of IT and Data Governing Body and Steering committee. Aligned IT delivery with the business goal and requirements and helped the organization achieve its goal.

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Lanco Holding Group, Homewood, IL

Field Service Management (FSM) platform plays a vital role in providing 360 views for the workforce, asset, contract-aware maintenance management. The system should be fully integrated with the backend enterprise system by automatically connect operational events with work order information including maintenance history.

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USA

8101 College Blvd
Suite 129, Overland Park, Kansas,
United States 66210

Phone
913-708-8145
913-800-7559

E-mail
info@agelixconsulting.com

INDIA

JMD Megapolis. 1209, 12th Floor,
Sector - 49, Sohna Road, Gurgaon -122018,
Haryana, INDIA

Phone
0124-4053869

E-mail
info@agelixconsulting.com